Service and Delivery
Knowledge Element: products Supplied
Definition of Knowledge Element:
Know what products the company supplies, which it manufactures and which it provides from other sources.
A very brief summary of the Knowledge:
Non provided.
A summary of expert opinion:
The knowledge named 'products Supplied' is considered to be quite important.
In addition, the knowledge is thought to be slightly difficult to replace, it is mostly learned by study, and Between 30% and 60% of Group are Experts.
It is also specialised knowledge, and quite stable knowledge.
See Parameter table below for more detail.
Risk:
This knowledge element has a risk value of 4.35, whilst the average risk for the whole knowledge structure is 4.862. Consult the RISK page for more details.
Knowledge linked by learning dependency:
| Products functionality |
| products Supplied |
|---|
Postrequisite knowledge implies that products Supplied must be understood before for a person can gain a full understanding of the knowledge listed in the top row of the Linked Knowledge table.
products Supplied has no prerequisite knowledge items and is therefore known as a leaf node. A leaf node is knowledge that has not been investigated further when the map was constructed.
Parameters assigned for products Supplied.
| Identifier | Name | Value | Clarifier | Weight | Study Mean |
P1 |
Importance |
6.0 |
quite important |
1.0 |
6.34 |
P2 |
Recovery |
2.0 |
slightly difficult to replace |
1.0 |
3.38 |
P3 |
Study-Exp |
2.0 |
mostly learned by study |
1.0 |
3.46 |
P4 |
Known By |
6.0 |
Between 30% and 60% of Group are Experts |
-1.0 |
2.80 |
P6 |
Specialised |
8.0 |
specialised knowledge |
1.0 |
5.05 |
P7 |
Stability |
6.0 |
quite stable knowledge |
-0.7 |
6.41 |
People Involved with products Supplied:
| Person | Expert | Capable | Responsible | N S Jones | --- |
Yes |
--- |
E N Roberts | --- |
Yes |
--- |
M A Smith | Yes |
Yes |
--- |
S P Evans | Yes |
Yes |
--- |
A A Pendragon | Yes |
--- |
--- |
|---|
Computed Similarity
The most similar nodes to products Supplied are Common Faults solutions and Products functionality.
The most dissimilar node to products Supplied is Customer Services.