Service and Delivery
Knowledge Element: Products functionality
Definition of Knowledge Element:
Know what the products within the company supplied products range are intended to do and what they are used for by customers.
A very brief summary of the Knowledge:
Non provided.
A summary of expert opinion:
The knowledge named 'Products functionality' is considered to be very important.
In addition, the knowledge is thought to be slightly difficult to replace, it is mostly learned by study, and Between 30% and 60% of Group are Experts.
It is also specialised knowledge, and generally stable knowledge.
See Parameter table below for more detail.
Risk:
This knowledge element has a risk value of 4.28, whilst the average risk for the whole knowledge structure is 4.862. Consult the RISK page for more details.
The average risk of the prerequisite family of this knowledge node is 1.732 (adjusting for nodes with few members of the prerequisite family).
The average normalised prerequisite family risk of the whole map 2.122, whilst the average for the top ten percent family risk is 5.152.
Knowledge linked by learning dependency:
| How to use Comico supplied products | How products work | Company products and services |
| Products functionality | ||
|---|---|---|
| products Supplied | ||
Postrequisite knowledge implies that Products functionality must be understood before for a person can gain a full understanding of the knowledge listed in the top row of the Linked Knowledge table.
Prerequisite knowledge (bottom row in the Linked Knowledge table), is knowledge that should be understood before a full understanding of Products functionality is possible.
Each of the 1 prerequisite knowledge elements shown in the table is a leaf node. That means that each element has no further prerequisites.
Parameters assigned for Products functionality.
| Identifier | Name | Value | Clarifier | Weight | Study Mean |
P1 |
Importance |
7.0 |
very important |
1.0 |
6.34 |
P2 |
Recovery |
2.0 |
slightly difficult to replace |
1.0 |
3.38 |
P3 |
Study-Exp |
2.0 |
mostly learned by study |
1.0 |
3.46 |
P4 |
Known By |
6.0 |
Between 30% and 60% of Group are Experts |
-1.0 |
2.80 |
P6 |
Specialised |
8.0 |
specialised knowledge |
1.0 |
5.05 |
P7 |
Stability |
8.0 |
generally stable knowledge |
-0.7 |
6.41 |
People Involved with Products functionality:
| Person | Expert | Capable | Responsible | N S Jones | --- |
Yes |
--- |
E N Roberts | --- |
Yes |
--- |
M A Smith | Yes |
Yes |
--- |
S P Evans | Yes |
Yes |
--- |
A A Pendragon | Yes |
--- |
--- |
|---|
Computed Similarity
The most similar node to Products functionality is products Supplied.
The most dissimilar node to Products functionality is Service Evaluation.