Service and Delivery
Knowledge Element: Costing work and services
Definition of Knowledge Element:
Know how to produce a cost for work that is both competitive and profitable.
A very brief summary of the Knowledge:
When costing work it is necessary to consider all expenditure associated with work including the overhead of the company buildings, administrative structure etc. In most cases, the daily rate charged for engineers covers this expenditure. The real costs of equipment must also be known including consumable items that are needed in order to install equipment. All these need to be considered within the companies pricing structure and profit margins.
A summary of expert opinion:
The knowledge named 'Costing work and services' is considered to be quite important.
In addition, the knowledge is thought to be slightly difficult to replace, it is mostly learned by study, and Between 7% and 30% of Group are Experts.
It is also quite specialised knowledge, and quite frequently changing knowledge.
See Parameter table below for more detail.
Risk:
This knowledge element has a risk value of 4.49, whilst the average risk for the whole knowledge structure is 4.862. Consult the RISK page for more details.
The average risk of the prerequisite family of this knowledge node is 3.162 (adjusting for nodes with few members of the prerequisite family).
The average normalised prerequisite family risk of the whole map 2.122, whilst the average for the top ten percent family risk is 5.152.
Knowledge linked by learning dependency:
| Order processing | |
| Costing work and services | |
|---|---|
| Pricing structures | Calculate Margins |
Postrequisite knowledge implies that Costing work and services must be understood before for a person can gain a full understanding of the knowledge listed in the top row of the Linked Knowledge table.
Prerequisite knowledge (bottom row in the Linked Knowledge table), is knowledge that should be understood before a full understanding of Costing work and services is possible.
Each of the 2 prerequisite knowledge elements shown in the table is a leaf node. That means that each element has no further prerequisites.
Parameters assigned for Costing work and services.
| Identifier | Name | Value | Clarifier | Weight | Study Mean |
P1 |
Importance |
5.0 |
quite important |
1.0 |
6.34 |
P2 |
Recovery |
1.0 |
slightly difficult to replace |
1.0 |
3.38 |
P3 |
Study-Exp |
1.0 |
mostly learned by study |
1.0 |
3.46 |
P4 |
Known By |
1.0 |
Between 7% and 30% of Group are Experts |
-1.0 |
2.80 |
P6 |
Specialised |
4.0 |
quite specialised knowledge |
1.0 |
5.05 |
P7 |
Stability |
2.0 |
quite frequently changing knowledge |
-0.7 |
6.41 |
People Involved with Costing work and services:
| Person | Expert | Capable | Responsible | E N Roberts | Yes |
--- |
Yes |
|---|
Computed Similarity
The most similar node to Costing work and services is Production capabilities.
The most dissimilar node to Costing work and services is Communicate with customers.