Service and Delivery
Knowledge Element: Business priorities
Definition of Knowledge Element:
Knowing what activities and projects the company prefers to conduct and who are the customers that the company most likes to deal with.
A very brief summary of the Knowledge:
Non provided.
A summary of expert opinion:
The knowledge named 'Business priorities' is considered to be very important.
In addition, the knowledge is thought to be quite difficult to replace, it is learned with a study experience balance, and Between 7% and 30% of Group are Experts.
It is also specialised knowledge, and quite stable knowledge.
See Parameter table below for more detail.
Risk:
This knowledge element has a risk value of 6.11, whilst the average risk for the whole knowledge structure is 4.862. Consult the RISK page for more details.
Knowledge linked by learning dependency:
| Accommodate job constraints | Qualify a service call |
| Business priorities | |
|---|---|
Postrequisite knowledge implies that Business priorities must be understood before for a person can gain a full understanding of the knowledge listed in the top row of the Linked Knowledge table.
Business priorities has no prerequisite knowledge items and is therefore known as a leaf node. A leaf node is knowledge that has not been investigated further when the map was constructed.
Parameters assigned for Business priorities.
| Identifier | Name | Value | Clarifier | Weight | Study Mean |
P1 |
Importance |
7.0 |
very important |
1.0 |
6.34 |
P2 |
Recovery |
4.0 |
quite difficult to replace |
1.0 |
3.38 |
P3 |
Study-Exp |
5.0 |
learned with a study experience balance |
1.0 |
3.46 |
P4 |
Known By |
2.0 |
Between 7% and 30% of Group are Experts |
-1.0 |
2.80 |
P6 |
Specialised |
8.0 |
specialised knowledge |
1.0 |
5.05 |
P7 |
Stability |
6.0 |
quite stable knowledge |
-0.7 |
6.41 |
People Involved with Business priorities:
| Person | Expert | Capable | Responsible | N S Jones | --- |
Yes |
--- |
A A Pendragon | --- |
Yes |
--- |
E N Roberts | --- |
Yes |
--- |
M A Smith | Yes |
--- |
--- |
S P Evans | Yes |
Yes |
--- |
|---|
Computed Similarity
The most similar node to Business priorities is Accommodate job constraints.
The most dissimilar node to Business priorities is Organise Accommodation.