Service and Delivery
Knowledge Element: Scheduling activities
Definition of Knowledge Element:
Know how to identify the component elements of a complex Comico customer related activity and how to schedule the component in order to create an efficient and effective implementation scheme.
A very brief summary of the Knowledge:
A typical installation job requires the equipment and assembly instructions, the installation materials such as cables, the consumable items such as screws, clips etc and an engineering team to carry out the installation. Each of these must be available when the customer can accommodate the work. The aim is to complete the work as quickly as possible since delays will hold up payment.
A summary of expert opinion:
The knowledge named 'Scheduling activities' is considered to be very important.
In addition, the knowledge is thought to be very difficult to replace, it is learned with a study experience balance, and Between 7% and 30% of Group are Experts.
It is also knowledge mostly used generally, and quite stable knowledge.
See Parameter table below for more detail.
Risk:
This knowledge element has a risk value of 5.93, whilst the average risk for the whole knowledge structure is 4.862. Consult the RISK page for more details.
The average risk of the prerequisite family of this knowledge node is 5.712 (adjusting for nodes with few members of the prerequisite family).
This figure for the average risk of the prerequisite family is in the top ten percent of high risk for this knowledge study.
The average normalised prerequisite family risk of the whole map 2.122, whilst the average for the top ten percent family risk is 5.152.
Knowledge linked by learning dependency:
| Planning and Logistics | ||
| Scheduling activities | ||
|---|---|---|
| Scheduling strategy | Accommodate job constraints | Verify resources |
Postrequisite knowledge implies that Scheduling activities must be understood before for a person can gain a full understanding of the knowledge listed in the top row of the Linked Knowledge table.
Prerequisite knowledge (bottom row in the Linked Knowledge table), is knowledge that should be understood before a full understanding of Scheduling activities is possible.
This node has a prerequisite family consiting of 6 nodes, including the direct prerequisite knowledge shown above.
Parameters assigned for Scheduling activities.
| Identifier | Name | Value | Clarifier | Weight | Study Mean |
P1 |
Importance |
8.0 |
very important |
1.0 |
6.34 |
P2 |
Recovery |
7.0 |
very difficult to replace |
1.0 |
3.38 |
P3 |
Study-Exp |
4.0 |
learned with a study experience balance |
1.0 |
3.46 |
P4 |
Known By |
1.0 |
Between 7% and 30% of Group are Experts |
-1.0 |
2.80 |
P6 |
Specialised |
3.0 |
knowledge mostly used generally |
1.0 |
5.05 |
P7 |
Stability |
6.0 |
quite stable knowledge |
-0.7 |
6.41 |
People Involved with Scheduling activities:
| Person | Expert | Capable | Responsible | A A Pendragon | --- |
Yes |
--- |
M A Smith | Yes |
--- |
Yes |
|---|
Computed Similarity
The most similar node to Scheduling activities is Compile parts from order.
The most dissimilar node to Scheduling activities is Organise Accommodation.