Service and Delivery
Knowledge Element: Assess resources
Definition of Knowledge Element:
Know how to calculate the resources that will be needed for in order to deliver a job within the constraints set for that job.
A very brief summary of the Knowledge:
It is necessary to have a copy of the job specification and the constraints that affect the job, available. Constraints will include delivery date, location of the customer eg. distance, any customer set constraints and engineering team constraints. In certain cases, constraints may lead to the need for additional resources. For instance if a job that normally takes 5 days is to be done on 2 days, this would mean additional members of the engineering installation team being made available.
A summary of expert opinion:
The knowledge named 'Assess resources' is considered to be very important.
In addition, the knowledge is thought to be slightly difficult to replace, it is learned with a study experience balance, and Between 7% and 30% of Group are Experts.
It is also quite specialised knowledge, and quite stable knowledge.
See Parameter table below for more detail.
Risk:
This knowledge element has a risk value of 5.35, whilst the average risk for the whole knowledge structure is 4.862. Consult the RISK page for more details.
The average risk of the prerequisite family of this knowledge node is 4.192 (adjusting for nodes with few members of the prerequisite family).
The average normalised prerequisite family risk of the whole map 2.122, whilst the average for the top ten percent family risk is 5.152.
Knowledge linked by learning dependency:
| Planning and Logistics | ||
| Assess resources | ||
|---|---|---|
| Assess On site requirements | manpower capabilities | Production capabilities |
Postrequisite knowledge implies that Assess resources must be understood before for a person can gain a full understanding of the knowledge listed in the top row of the Linked Knowledge table.
Prerequisite knowledge (bottom row in the Linked Knowledge table), is knowledge that should be understood before a full understanding of Assess resources is possible.
Each of the 3 prerequisite knowledge elements shown in the table is a leaf node. That means that each element has no further prerequisites.
Parameters assigned for Assess resources.
| Identifier | Name | Value | Clarifier | Weight | Study Mean |
P1 |
Importance |
7.0 |
very important |
1.0 |
6.34 |
P2 |
Recovery |
2.0 |
slightly difficult to replace |
1.0 |
3.38 |
P3 |
Study-Exp |
5.0 |
learned with a study experience balance |
1.0 |
3.46 |
P4 |
Known By |
2.0 |
Between 7% and 30% of Group are Experts |
-1.0 |
2.80 |
P6 |
Specialised |
5.0 |
quite specialised knowledge |
1.0 |
5.05 |
P7 |
Stability |
5.0 |
quite stable knowledge |
-0.7 |
6.41 |
People Involved with Assess resources:
| Person | Expert | Capable | Responsible | A A Pendragon | --- |
Yes |
--- |
M A Smith | Yes |
--- |
Yes |
|---|
Computed Similarity
The most similar node to Assess resources is How to escalate a call.
The most dissimilar node to Assess resources is Organise Accommodation.