Service and Delivery
Knowledge Element: Organise parts availability and or delivery
Definition of Knowledge Element:
Know how to ensure that all component parts for a hob are made available and if necessary know how to organise delivery of parts to a job.
A very brief summary of the Knowledge:
Non provided.
A summary of expert opinion:
The knowledge named 'Organise parts availability and or delivery' is considered to be quite important.
In addition, the knowledge is thought to be slightly difficult to replace, it is mostly learned by study, and Between 7% and 30% of Group are Experts.
It is also knowledge mostly used generally, and generally stable knowledge.
See Parameter table below for more detail.
Risk:
This knowledge element has a risk value of 3.7, whilst the average risk for the whole knowledge structure is 4.862. Consult the RISK page for more details.
The average risk of the prerequisite family of this knowledge node is 1.472 (adjusting for nodes with few members of the prerequisite family).
The average normalised prerequisite family risk of the whole map 2.122, whilst the average for the top ten percent family risk is 5.152.
Knowledge linked by learning dependency:
| Order processing | Completing service request |
| Organise parts availability and or delivery | |
|---|---|
| Direct shipment | |
Postrequisite knowledge implies that Organise parts availability and or delivery must be understood before for a person can gain a full understanding of the knowledge listed in the top row of the Linked Knowledge table.
Prerequisite knowledge (bottom row in the Linked Knowledge table), is knowledge that should be understood before a full understanding of Organise parts availability and or delivery is possible.
Each of the 1 prerequisite knowledge elements shown in the table is a leaf node. That means that each element has no further prerequisites.
Parameters assigned for Organise parts availability and or delivery.
| Identifier | Name | Value | Clarifier | Weight | Study Mean |
P1 |
Importance |
6.0 |
quite important |
1.0 |
6.34 |
P2 |
Recovery |
1.0 |
slightly difficult to replace |
1.0 |
3.38 |
P3 |
Study-Exp |
1.0 |
mostly learned by study |
1.0 |
3.46 |
P4 |
Known By |
2.0 |
Between 7% and 30% of Group are Experts |
-1.0 |
2.80 |
P6 |
Specialised |
3.0 |
knowledge mostly used generally |
1.0 |
5.05 |
P7 |
Stability |
7.0 |
generally stable knowledge |
-0.7 |
6.41 |
People Involved with Organise parts availability and or delivery:
| Person | Expert | Capable | Responsible | N S Jones | --- |
Yes |
--- |
S P Evans | --- |
Yes |
--- |
E N Roberts | Yes |
Yes |
Yes |
|---|
Computed Similarity
The most similar nodes to Organise parts availability and or delivery are Add incident to fault log and Access and search fault log.
The most dissimilar node to Organise parts availability and or delivery is Service Evaluation.