Service and Delivery
Knowledge Element: Job preparation
Definition of Knowledge Element:
Know how to plan personal details with regard to the completion of work at a customers premises.
A very brief summary of the Knowledge:
It is the responsibility of each member of the installation team to arrive at the job, with equipment and be available for the duration of the work. Accommodation should not cost more that the current company limit and money can be claimed back on return from the customer premises. If there is no company van available and either public transport or personal transport can be used. In each case, expenses can be reclaimed. For early start, it is better to travel the day before work is to begin.
A summary of expert opinion:
The knowledge named 'Job preparation' is considered to be quite important.
In addition, the knowledge is thought to be slightly difficult to replace, it is mostly learned by study, and Between 30% and 60% of Group are Experts.
It is also knowledge mostly used generally, and completely stable knowledge.
See Parameter table below for more detail.
Risk:
This knowledge element has a risk value of 2.58, whilst the average risk for the whole knowledge structure is 4.862. Consult the RISK page for more details.
The average risk of the prerequisite family of this knowledge node is 2.392 (adjusting for nodes with few members of the prerequisite family).
The average normalised prerequisite family risk of the whole map 2.122, whilst the average for the top ten percent family risk is 5.152.
Knowledge linked by learning dependency:
| System Installation | ||
| Job preparation | ||
|---|---|---|
| Equipment and Materials preparation | Organise Accommodation | Journey planning |
Postrequisite knowledge implies that Job preparation must be understood before for a person can gain a full understanding of the knowledge listed in the top row of the Linked Knowledge table.
Prerequisite knowledge (bottom row in the Linked Knowledge table), is knowledge that should be understood before a full understanding of Job preparation is possible.
Each of the 3 prerequisite knowledge elements shown in the table is a leaf node. That means that each element has no further prerequisites.
Parameters assigned for Job preparation.
| Identifier | Name | Value | Clarifier | Weight | Study Mean |
P1 |
Importance |
6.0 |
quite important |
1.0 |
6.34 |
P2 |
Recovery |
1.0 |
slightly difficult to replace |
1.0 |
3.38 |
P3 |
Study-Exp |
1.0 |
mostly learned by study |
1.0 |
3.46 |
P4 |
Known By |
5.0 |
Between 30% and 60% of Group are Experts |
-1.0 |
2.80 |
P6 |
Specialised |
1.0 |
knowledge mostly used generally |
1.0 |
5.05 |
P7 |
Stability |
9.0 |
completely stable knowledge |
-0.7 |
6.41 |
People Involved with Job preparation:
| Person | Expert | Capable | Responsible | M A Smith | --- |
Yes |
--- |
A A Pendragon | Yes |
--- |
Yes |
|---|
Computed Similarity
The most similar node to Job preparation is Purchasing.
The most dissimilar node to Job preparation is Service Evaluation.